Maintenance & Support

Keeping your product running smoothly

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Launching your product is just the beginning. We provide ongoing maintenance, monitoring, and feature development so your software stays secure, performant, and aligned with your evolving business needs, without you needing an in-house team.

Maintenance & Support

Specialized Expertise

Explore our specific Maintenance & Support solutions.

Our Offerings

Maintenance & support services

We offer flexible support retainers covering everything from routine updates to new feature development, so your product keeps improving instead of standing still.

01

Monitoring & Patching

We continuously monitor your application for issues and apply security patches and updates to keep it safe and stable.

02

Performance Optimization

We track performance over time and make improvements to keep your application fast as usage and data grow.

03

Feature Development

We work as an extension of your team, building new features and improvements on an ongoing retainer basis.

Supported with proactive monitoring tools

We use modern monitoring, logging, and alerting tools to catch issues early and keep your application running reliably around the clock.

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Frequently Asked Questions

We offer flexible monthly retainers scoped to your product's size and update frequency, covering monitoring, patching, and a set number of development hours.

Response times depend on your retainer tier, but critical issues are prioritized and addressed as urgently as possible, typically within hours.

Yes, ongoing feature development is a core part of our support retainers, so your product keeps improving rather than just staying afloat.

Yes, we regularly take over maintenance for applications we didn't originally build, starting with a codebase audit to get up to speed.

Ready for a support team that has your back?

Book a free strategy session to discuss how we can accelerate your technical growth and build systems that perform.

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Maintenance & Support | Shiromi